Goat The Legend Lifestyle Private Limited (“we/us/our”) respects the privacy of our customers and users of our website (“you”). Our practices and procedures in relation to the collection and use of your data/information are outlined in this privacy policy. This document will familiarize you with the manner in which we may collect, use, share, transfer, and disclose your data/information.
Collection of Information
We collect only the information necessary for our business purposes, such as to provide you with services, complete your order, or contact you regarding the status of your order.
For the purpose of this privacy policy, Sensitive Personal Data or Information (“SPDI”) is as defined under the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules 2011 (“SPDI Rules”). Please note that the term “Personal Information” in this Privacy Policy includes Sensitive Personal Data or Information, wherever appropriate and/or mandated under the IT Act and the SPDI Rules.
Information We Do Not Store
We do not store your credit card or online bank account information. We will not rent or sell your name or personal information.
Cookies and Anonymous Information
We utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information only to improve the user-friendliness and functionality of our website.
By providing your consent to this privacy policy, you agree to the collection, use, and transfer of your personal information as outlined in this document. We reserve the right to update this privacy policy at any time. Updates to our privacy policy will be sent to the email address that you have provided.
Collection of Personal Information
We collect personal information when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number, and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect additional personal information. We use your personal information for internal purposes such as processing and keeping you informed of your order. We may also collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally.
Use and Processing of Personal Information
The personal information we collect may be used for various business operations, including but not limited to:
- Addressing requests, inquiries, and complaints, customer services, and related activities.
- Responding to your queries and fulfilling your requests for information regarding our products and services.
- Customizing our offerings for you.
- Analyzing user trends and improving our offerings.
- Notifying you about our new products or services and sending you important information regarding our products or services.
- For legitimate business purposes.
- Responding to judicial processes and providing information to law enforcement agencies or as permitted by law.
Disclosure of Personal Information
We do not rent, trade, or share your personal information with any other company for marketing purposes without your consent. However, we reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Additionally, in the event we are obliged to comply with the law, a statutory obligation, or a legal process, we may be compelled to provide information about a customer. We may also disclose or transfer your personal information to another third party as part of a reorganization or a sale of the assets or our business to such third party. Such third parties will have the right to continue using the personal information you provide to us. We may also share your personal information with our group companies, affiliates, and third parties for the purposes set out in this privacy policy.
Cookies and Tracking Technology
We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable us to recognize the information you have consented to give and help us determine what portions of our website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you, either directly or through a third party on our behalf. These cookies will not contain any personal information.
Opting Out of Cookies
Whether you want your web browser to accept cookies or not is up to you. If you have not changed your computer’s settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all the features of our website. You can also delete your browser cookies or disable them entirely, but this may significantly impact your experience with our website and make parts of it non-functional or inaccessible. We recommend that you leave them turned on.
NPII Advertising
We use third-party service providers to serve ads on our behalf across the internet and sometimes on this site. They may collect anonymous information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites. No personally identifiable information is collected or used in this process. These providers do not know your name, phone number, address, email address, or any personally identifying information.
Your Rights
You have the right to withdraw your consent for SPDI at any time by sending an email to us at care@goatthelegend.com, in accordance with the terms of this privacy policy. However, please note that withdrawal of consent will not be retrospective and shall apply prospectively. If you do not provide your information or consent for usage of SPDI or subsequently withdraw your consent, we reserve the right to discontinue the services for which the said SPDI was sought.
You may write to us at care@goatthelegend.com to access, review, modify, or correct your SPDI or withdraw your consent to provide SPDI. However, we are not responsible for the authenticity of the SPDI provided by you.
Please note that certain data or information may not be corrected or modified as required under applicable law, law enforcement requests, or judicial proceedings. In such cases, the aforementioned rights will not be available.
Security Practices and Procedures
We use reasonable security measures to safeguard and protect your SPDI. We may enter into agreements with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information or data, and we will, on a commercially reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data. Notwithstanding anything contained in this privacy policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your data or information if such loss, damage, or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breaches of security, and encryption, etc.
Grievance Redressal
Any discrepancies and grievances with respect to processing SPDI shall be informed to the designated Grievance Officer under the IT Act as mentioned below:
Name: Eashan Shetty
Email ID: eashan.shetty@goatthelegend.com